Frequently Asked Questions (FAQ)

1. Why do businesses charge for unauthorized parking?

Private parking lots are private property—just like a store, an office, or a home. Unauthorized parking disrupts business operations and denies paying customers the spaces intended for them. Fees are a lawful way to discourage misuse and cover the costs of enforcement.

2. Are private parking management companies “predatory”?

No. Legitimate parking management companies operate under strict state and local laws. They must follow clear rules about signage, notifications, fee structures, and appeals. Their role is to protect businesses and communities, not to take advantage of drivers.

3. What laws regulate private parking enforcement?

Laws vary by state and municipality, but typically require:

  • Proper signage at lot entrances and throughout the property.
  • Clear notice of parking terms, time limits, and potential fees.
  • Transparent fee structures that meet local caps or guidelines.
  • Accessible appeals processes for drivers who wish to contest a notice.

Failure to follow these laws can result in penalties and loss of authority to operate.

4. How do I know if a parking fee or notice is valid?

A valid notice must include:

  • The name of the management company.
  • The date, time, and location of the violation.
  • Information on how to appeal or dispute the notice.
  • Fee amounts that comply with local regulations.

If these elements are missing, the notice may not be valid.

5. What if I believe I was wrongly charged?

Every legitimate parking management company offers a dispute or appeals process. Instructions are printed on the notice. If you believe a mistake was made, you can submit evidence such as receipts, time-stamped photos, or witness statements. Disputes are reviewed carefully and fairly.

6. Do these companies make their own rules?

No. Parking management companies work with property owners and are bound by local ordinances. They cannot arbitrarily issue notices or set fees outside what the law allows.

7. How do private parking companies benefit the community?

  • They keep handicap spaces accessible for those who need them.
  • They ensure fire lanes and emergency access stay clear.
  • They protect businesses by keeping customer spaces available.
  • They promote fairness by holding all drivers accountable to the same rules.

8. What happens if a parking management company doesn’t follow the law?

Non-compliance can result in fines, legal action, and loss of license or contracts. Legitimate operators maintain strong compliance programs to ensure they remain in good standing.